FAQ
The Ins And Outs of How We Do Business
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What type of paint do you use?Craftwork recommends different paint brands from Asian Paints to Indigo based on your project goals and location of paint application. Book your free on-site consultation to get the best advice for wall paint.
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How do I pay for the painting services?All payments are handled electronically. To schedule your project, you'll 60% pay a deposit to lock in your project date. The remaining balance is paid after your project is complete
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Are your painters insured?Yes, our painters work for us as full time employees, and are covered with with workers compensation insurance.
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What happens if I'm not satisfied with the work?If you aren't satisfied, we'll work with you to make it right. We take great pride in our quality and we'll ensure you love your new space.
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How long will it take to complete my painting project?The duration of a painting project can vary based on a number of factors, such as the size of the space, the complexity of the job, and the availability of the painters. During your initial consultation, we will provide you with a timeline for your project and keep you updated throughout the process.
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Do I need to be present during the painting project?No, you don't need to be present. You'll complete a preference sheet, two weeks prior to our arrival, which will outline which door we should use, parking, restroom preference, and more.
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What preparation is required before the painters arrive?Wonderspaint ask our customers to remove everything from the walls, and to move their furniture either out of or to the middle of the room.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
At OnDay Paint Service, we believe in fair and transparent pricing. Our team will provide you with a detailed estimate for the job, including all costs associated with the project. We also offer a range of packages to suit every budget.
Cancellation Policy
We understand that plans may change, and sometimes, cancellation is inevitable. We have a flexible cancellation policy that allows our clients to cancel or reschedule their appointment without incurring any additional charges. However, we request our clients to inform us at least 24 hours prior to the scheduled appointment.
Satisfaction Guarantee
We take pride in providing high-quality painting services to our clients. Our team of professionals is trained to deliver exceptional results and we guarantee your satisfaction with our work. In the unlikely event that you are not satisfied with our work, we will work with you to address your concerns and ensure that you are fully satisfied with the final outcome.